Relocation Services For Transferees

We provide personalized services to match your needs…select one, or select them all. If you don't see a service you need, just ask.

Phase 1: Discovery

Pre-Arrival Counseling
Prior to the move to Silicon Valley, we strongly recommend an initial visit by the transferee and his/her family members to allow them to set their expectations and have some familiarity with their new location. Our relocation specialist will interview the transferee and his/her family to determine the destination service requirements of the entire family unit. Special attention is given to schools (if needed), housing (rental allowance and housing needs), and commute expectations.
Customized Relocation Package
Based on information from the SVCRelocation Evaluator, we will design a customized destination package for the transferee and his/her family. All needs will be covered: schools, temporary housing, rental housing, commute expectations, spouse support, health centers, rental cars, movers, leasing a car, and much more.
Real Estate Referral Assistance
If there is interest in purchasing a home, we are happy to introduce the transferee to some of the area’s top real estate agents. These are agents we know personally and who continue to support our clients with the same top-notch level of service we provide. ​

Phase 2: Search

Area Orientation Tour
This service helps the transferee determine which community best matches their needs. The tour is structured based on detailed information gathered from the transferee prior to the tour. A SVCRelo relocation specialist will pick up the transferee at a specific place (work, hotel, etc.) and provide an Area Orientation Tour, which will allow the transferee to get a feel for communities/neighborhoods, public schools, local resources (medical centers, parks, downtown, etc), and other topics of interest (weather, commute time, etc.). ​
Temporary Housing Service (one, two, and three bedroom furnished apartments)
We highly suggest that you live in temporary housing for one to two months to get a feel for the area, prior to making a long-term commitment to a home/community. We will reserve temporary housing close to your work, or other specified area, and make sure your needs are covered with maid services, children/infants needs, and any other prerequisites you have. We will notify you regarding your arrival procedure and make any changes required. Silicon Valley temporary housing is in high demand and your first choice may not be available; however, we will work on your behalf to find the best fit available.
Rental Home Finding*
The Silicon Valley housing market is extremely competitive. Therefore, we will help the transferee prepare a complete rental application to begin sourcing suitable properties as soon as possible, via our free customized rental search portal. The portal provides automated email notices about specific rental homes that meet the transferee's search criteria, as soon as they become available on the market. Throughout the process we will keep in close contact with the transferee. We will also personally view properties and send videos/information to the transferee as needed, to help transferees who are out of the area stay on top of new housing opportunities. We are very successful in finding a home quickly, but occasionally multiple days of touring may be needed. Our service includes touring and neighborhood orientation. 
School Assistance
Whether the plan is to enroll your children in public or private school, the interaction with the community will generally have a significant impact on the family’s decisions. Silicon Valley has some of the best schools in the country. It is therefore important to identify the right school for the needs of your child (academics, sports, arts, etc.). We can help identify the best public and private schools, schedule visits and interviews (private schools only), and help identify specific resources (special education, athletics, linguistics, and more). Once the choice has been made, we can also assist with the registration process.
Concierge Service
Designed to assist clients who can not spend very much face-to-face time with us and yet would still like relocation assistance remotely via phone and/or internet, including free access to our customized rental search portal which allows the transferee to review rental homes in detail (including price, size, pictures, description, terms, amenities, etc.) as soon as they become available. The portal also provides the transferee and his/her Relocation Specialist a place where they can share notes about rental properties, making the communication process more organized and efficient, versus sending emails back and forth

Phase 3: Move

Spouse/Partner Support
We empathize with the transferee's spouse/partner and specifically cater to her/his interests and needs, as we understand that the move is most likely hardest on the spouse/partner. We explore potential opportunities (college courses, volunteering, network groups) for the spouse/partner, so the transferee can focus on their job and the spouse/partner can discover other opportunities to make new friends and get to know the area.
Government Compliance for International Clients (DMV and SSN)
For our international clients, we provide guidance through the government processes. We start with letting the transferee know which official documents to carry during the move, and continue our guidance with providing locations, appointment setting, and expected time-lines...as the transferee starts learning "the ways" of Social Security and DMV. We understand how confusing these processes can be.
Installation Services ("settling in"…including Community Amenities & Cultural Adaptation)
When the transferee has chosen his or her home and the lease is about to be signed, we will continue to provide support through the settling in process. We will do the final walk through with the transferee and landlord, review the lease agreement, and help with providing contact info for utilities, as needed. At this time we will also provide the transferee with information regarding community amenities, such as farmers markets, parks, special parades, children’s activities, and restaurants.
White Glove Service
Once the rental agreement is signed and the movers have left, we can help unpack boxes and put the household items away in the transferee's new home. This service is particularly good for kitchens and bedrooms, and allows the transferee and his or her family members to feel at home right away, so they can start enjoying their new surroundings quicker.
*We feel it is important to let our clients know we cannot guarantee that we can find and secure the perfect place. We are not responsible if personal circumstances or the competitive Silicon Valley rental market prohibits or in any way hinders their ability to lease a unit. We will do our best and work diligently to help the transferee find the “preferred rental.”